Don’t get me wrong, I love the sign. Now it’s in place it looks great. I was just disappointed with the communication from the start if I’m honest. From what I’d read on the site, I was led to believe the signs were made in the Uk and shipped from the Uk. I ordered on 10th June and it arrived on 7th August... so almost 2 months it took from start to finish. I understood there were delays due to COVID.. but again the website said that after you receive your shipping email it takes 3-5 days. From the email i received on 7th July it took another month to arrive. Don’t get me wrong I work online, I know about delays but a month for something I believed to be coming from the U.K. is ridiculous. The website was very misleading. Also I’m not sure the over all finish was polished enough for the cost. The back board the sign is on was scratched in a few places and depending on where I hang the sign you might see this. For the cost I would just expect a more polished finish.